Resetting a forgotten password
Go to the forgot password page
Enter your email address
Type the email address associated with your Snowball account and click Send Reset Code.
Check your spam or junk folder if you don’t see the reset email within a few minutes.
Changing your password while signed in
If you’re already signed in and want to update your password:- Click your name or avatar to open the account menu.
- Select Account Settings.
- Navigate to the Security or Password section.
- Enter your current password, then enter and confirm your new password.
- Click Save changes.
Tips for a strong password
A strong password significantly reduces the risk of unauthorized access to your account:- Use at least 12 characters.
- Mix uppercase letters, lowercase letters, numbers, and symbols.
- Don’t reuse a password you’ve used on another site or service.
- Consider using a password manager to generate and store a unique password for Snowball.